Question: Can I cancel my AOL account and keep my email?

On the automatic menu, select cancel and then select to speak to a representative. Answer the security questions asked. Explain your problem to the AOL customer service representative, that you need to cancel your paid account but still want to keep your AOL email.

Can I keep my AOL email address if I cancel my account?

Yes, yes you can. AOL email is not connected to your ISP, so it doesnt matter if you leave AOL Broadband and go to another provider or you move countries, you can take your AOL email with you.

How do I close down my AOL email account?

Visit My Services.Click Subscriptions.Click Manage next to the plan youd like to cancel.If prompted, verify your account.Click Cancel.At the bottom of the page, click Cancel My Billing.Select a reason for canceling from the drop-down menu.

What to do if my AOL email is not working?

If youre having problems reading and retrieving your AOL Mail, the following troubleshooting steps:Use AOL Basic Mail. Reset your web settings. Disable pop-up blocking. Clear your browsers cache. Temporarily disable your firewall. Disable Protected Mode in Internet Explorer.

Why cant I log into my AOL Mail account?

In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues. If youre using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.

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