Microsoft has a recovery page you can use at https://account.live.com/resetpassword.aspx to regain access to your Hotmail account. Along the way, you may be asked to enter the answers to security questions you previously set up, or to provide details about the account to prove your identity.
Does Hotmail require phone number?
Microsoft sometimes requests users to enter a phone number while creating an Outlook or Hotmail Account. If this happens, you can still Create Outlook Account Without Phone Number using different methods as provided below.
How long will my Microsoft account be locked?
If Account lockout threshold is configured, after the specified number of failed attempts, the account will be locked out. If the Account lockout duration is set to 0, the account will remain locked until an administrator unlocks it manually. It is advisable to set Account lockout duration to approximately 15 minutes.
How can I access my old Outlook account?
If youve forgotten or lost your password, you can create a new one.Go to Reset your password to begin.Choose the reason you cant sign in, and select Next.Enter the email address you used when you created your Microsoft account.Enter the characters you see on the screen and select Next.